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- [SOLVED] Description of plan: undefined
[SOLVED] Description of plan: undefined
- ebjamvlek
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13 years 4 months ago #148835
by ebjamvlek
[SOLVED] Description of plan: undefined was created by ebjamvlek
I noticed that the description of a plan on my website stated : undefined.
When I try to change it and click on save or on apply the text automaticly is changing into undefined again.
Anybody else got this problem, I did not had it before (in 1.1.1)
Post edited by: krileon, at: 2010/12/17 18:44
When I try to change it and click on save or on apply the text automaticly is changing into undefined again.
Anybody else got this problem, I did not had it before (in 1.1.1)
Post edited by: krileon, at: 2010/12/17 18:44
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krileon
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13 years 4 months ago #148863
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Replied by krileon on topic Re:Description of plan: undefined
Could not duplicate your issue. Please provide with WYSIWYG editor you're using. If possible switch to default or not editor and try and reproduce the issue. Please also review browser error console when saving as it's possible there is a fatal JS error present preventing the WYSIWYG editor from updating the hidden input (can confirm this by using No Editor and is working).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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13 years 4 months ago #148897
by ebjamvlek
Replied by ebjamvlek on topic Re:Description of plan: undefined
Thanks for the help. the issue was indeed with the editor. I had Xstandard lite as default editor. Changed it to TinyMCE and the error is gone.
Problem solved, thanks for the quick response and solution
Problem solved, thanks for the quick response and solution
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