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[SOLVED] Offline payment slip not working after upgrade

13 years 3 months ago - 13 years 1 month ago #152141 by RCheesley
[SOLVED] Offline payment slip not working after upgrade was created by RCheesley
Hi all,

Since upgrading CB & CBSubs it seems our offline payment slip is not working any more. When a user clicks on the link, it brings up a blank page. Here is the URL being generated - not sure if that's any help?

www.mysite.co.uk/index.php?option=com_comprofiler&task=pluginclass&user=807&plugin=cbpaidsubscriptions&cbpgacctno=3&cbppdtback=28f7ba2422972592f5f851e8dcd9f4c4&result=showslip&cbpid=120&cbpbhs=33e3e8477cd69b6c347eae6b16d9eba2&tmpl=component

Ruth
Ruth Cheesley
Joomla Specialist
Virya Technologies Ltd.

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13 years 2 months ago #152217 by krileon
Replied by krileon on topic Re: Offline payment slip not working after upgrade
Couldn't duplicate your issue. Please try viewing the payment slip with debug mode and maximum error reporting configured within Joomla global configuration to see if there's an issue present. If nothing and issue persists please PM backend login credentials and will take a look (would need to make test purchases, if acceptable).

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 2 months ago #152412 by westteck
Replied by westteck on topic Re: Offline payment slip not working after upgrade
I'm having the same problem. Offline payment print out sheet has cb fields in the text [firstname],[lastname]

for example. The print out sheet just displays the [firstname] bit, it does not get the user data to fill in the form.

Please help

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13 years 2 months ago #152752 by krileon
Replied by krileon on topic Re: Offline payment slip not working after upgrade
Your issue is not the same as this thread; your substitutions are not working.. this thread is not displaying the slip at all (blank page). Please ensure you're running CB 1.3.1, Joomla 1.5.22, and CBSubs 1.1.2 (latest releases of all 3). Once upgrading if any please check again. Please also explain where you're placing substitutions so may attempt to duplicate; not all locations support substitutions.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

13 years 1 month ago #155566 by westteck
Replied by westteck on topic Re: Offline payment slip not working after upgrade
You are right. Not the same problem. I have added a new post trying to address the problem I am having. Thanks
:whistle:

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