[SOLVED] Can't unsubscribe from forum email

13 years 3 months ago - 13 years 2 months ago #152264 by dmmontana
Yesterday I accidentally hit "subscribe" somewhere on the forum. Now I'm getting a multitude of emails. I went into my profile and clicked on "unsubscribe from all" and I'm not showing as being subscribed to any, but I'm still receiving emails. When I click on the unsubscribe URL from the email, it takes me to the topic, but I don't see any place to unsubscribe. I want to stop getting all these emails! Thanks.

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13 years 3 months ago #152294 by krileon
Replied by krileon on topic Re: Can't unsubscribe from forum email
Am seeing subscribe/unsubscribe buttons perfectly fine above a thread. You should see such a button to the left of Favorite and to the right of Reply Topic, is this not the case?


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13 years 3 months ago #152335 by dmmontana
Replied by dmmontana on topic Re: Can't unsubscribe from forum email
The only thread I see an unsubscribe button on is this one. But I'm still receiving emails from other threads. I'm attaching 2 screenshots -- one of my profile showing that this is the only thread I'm subscribed to, and one of a thread that I received an email about that shows no unsubscribe button. Any ideas?
Attachments:

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13 years 3 months ago #152337 by nant
Replied by nant on topic Re: Can't unsubscribe from forum email

dmmontana wrote: The only thread I see an unsubscribe button on is this one. But I'm still receiving emails from other threads. I'm attaching 2 screenshots -- one of my profile showing that this is the only thread I'm subscribed to, and one of a thread that I received an email about that shows no unsubscribe button. Any ideas?


When you receive such an email, try to follow the thread link in it to see if you can unsubscribe from it.

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13 years 3 months ago #152339 by dmmontana
Replied by dmmontana on topic Re: Can't unsubscribe from forum email
That's exactly what I did and the screenshot that I sent showing that thread is what I was taken to -- as you can see, there's no unsubscribe button.

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13 years 2 months ago #152918 by dmmontana
Replied by dmmontana on topic Re: Can't unsubscribe from forum email
Still having this problem -- receiving lots of emails saying that I've subscribed but when I follow the link from the email, there's no unsubscribe button and those topics don't show up in my account. Please help me figure out how I can stop receiving these messages. Here is one of the links from the email: www.joomlapolis.com/forum/88-usage/152202-unable-to-connect-to-https-for-payments?limit=6&start=6#152897

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