User Registration - Email Confirmations Not Sent

13 years 2 months ago - 13 years 2 months ago #153740 by MH1
New users have stopped receiving the registration emails to confirm their email address.

This was working fine before and all other system emails, including other CB emails are working fine.

If the user tries to log in to trigger the reminder email, it still isn't set.

If you change the affected user's email address in CB User Manager and then try to log in again, the confirmation email is sent.

This affects all email domains (we have tried with many).

CB 1.3.1
CBSubs 1.1.2
Joomla 1.5.22
PHP 5.2.15

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13 years 2 months ago #153752 by krileon
CB is not a timebomb. It does not simply stop working. Please review what you changed before it stopped working. It's possible their emails are just being sent to spambox or your host could be failing to send them out; you'll need to contact your host for mail server logs.


Kyle (Krileon)
Community Builder Team Member
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