[SOLVED] Duplicate email sent after email registration conf

13 years 1 month ago - 13 years 1 month ago #158670 by ignatius2
Hello,

I have an issue with email registration confirmation messages... In addition to the 2 emails that can be configured in Registration Tab of the CB Configuration Manager, a third email is sent to confirm that the account is activated...

I want to prevent this email from being sent. How can I do this?

Note that Moderator Approve Users is set to No and that the relevant two fields in the Joomla Global configurations are also set to no.

This duplicate email sent after the email registration confirmation message is sent by the superadmin and it contains the following message:


;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

This is a message from Administrator xxxxxxxxx.com at yyyyyyyyyyyyyy ( www.site.com ) to you:

Hello Paul Leblond, Welcome to your profile!

NOTES:

This user did not see your email address. If you reply the recipient will have your email address.

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Thanks

John

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13 years 1 month ago #158685 by nant
What versions of CB, Joomla?

Please give sample of the third email.

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13 years 1 month ago #158728 by ignatius2
Thanks nick.

The sample is in my previous post. Do you also need the source code of the email?

Thanks

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13 years 1 month ago #158741 by nant

ignatius2 wrote: Thanks nick.

The sample is in my previous post. Do you also need the source code of the email?

Thanks


Something other than CB core is sending that email.

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13 years 1 month ago - 13 years 1 month ago #158759 by ignatius2
Thanks Nick, but this is very strange because the only place where the following sentence:

"This user did not see your email address. If you reply the recipient will have your email address"

...can be found is:

/components/com_comprofiler/plugin/language/default_language/default_language.php
/components/com_comprofiler/plugin/language/english/english.php

What is triggering this text to appear?

Thanks

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13 years 1 month ago #158763 by krileon
Please check if you have the CB Welcome plugin installed and configured. This is the only thing I can think of that would be doing this. Best approach is to disable CB plugins (non-core) 1 by 1 until resolved to find the cause. Something seams to certainly be using CB API to send the email as it appears formatted from CB.


Kyle (Krileon)
Community Builder Team Member
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