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Unable to instal CBsubs to Joomla need a little assistance
- tony3372
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5 years 2 months ago #310460
by tony3372
Unable to instal CBsubs to Joomla need a little assistance was created by tony3372
After downloading file after purchase i am trying to upload to Joomla via instal plug in in community builder.
On following manual instructions
Locate the cbplug_CBSubs_MAIN-4.1.0.zippackage contained in your locally decompressed distribution package, select it and click the Openbutton
I cannot locate cbplug_CBSubs_MAIN-4.1.0.zippackage in the package downloaded.
Any ideas please? (used the ticket system but not yet received a reply)
Tanks Guys
On following manual instructions
Locate the cbplug_CBSubs_MAIN-4.1.0.zippackage contained in your locally decompressed distribution package, select it and click the Openbutton
I cannot locate cbplug_CBSubs_MAIN-4.1.0.zippackage in the package downloaded.
Any ideas please? (used the ticket system but not yet received a reply)
Tanks Guys
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beat
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5 years 2 months ago #310467
by beat
Beat - Community Builder Team Member
Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
Replied by beat on topic Unable to instal CBsubs to Joomla need a little assistance
You do not need to unzip the package. Simply download from the CB Paid Subscriptions product page below and install through Joomla or CB.
www.joomlapolis.com/addons/cb-paid-subscriptions
You can also install it directly through our Install from Web feature within CB > Plugin Management > Install New Plugin or our downloads page below. Make sure to be logged in at this site here to have free access with your subscription.
www.joomlapolis.com/downloads/cb-paid-subscriptions
Also, if you hit error
" There was an error uploading this file to the server.
Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file).
Unable to find install package"
You need to increase upload_max_filesize and post_max_size settings of your PHP settings to a value larger than the zip file you are trying to upload (these days, a reasonable value set by default by most hosters is 16M), or even simpler, use the install from web feature detailed above which does not have that limitation.
www.joomlapolis.com/addons/cb-paid-subscriptions
You can also install it directly through our Install from Web feature within CB > Plugin Management > Install New Plugin or our downloads page below. Make sure to be logged in at this site here to have free access with your subscription.
www.joomlapolis.com/downloads/cb-paid-subscriptions
Also, if you hit error
" There was an error uploading this file to the server.
Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file).
Unable to find install package"
You need to increase upload_max_filesize and post_max_size settings of your PHP settings to a value larger than the zip file you are trying to upload (these days, a reasonable value set by default by most hosters is 16M), or even simpler, use the install from web feature detailed above which does not have that limitation.
Beat - Community Builder Team Member
Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
Please Log in to join the conversation.
- tony3372
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5 years 2 months ago #310470
by tony3372
Replied by tony3372 on topic Unable to instal CBsubs to Joomla need a little assistance
Great thank you i tried as you say and get this error message
Error
Upload Error
Failed to move uploaded file to /home/tonyssoc/public_html/tmp/ directory.
Failed to save Install CB Plugin because: Installation error
also is this the correct file name
I ave to upload as its different from the manual C:\Users\Tony\Downloads\ps_cbpaidsubscriptions_4.3.0+build.2019.02.05.21.47.28.31a857753.zip
Error
Upload Error
Failed to move uploaded file to /home/tonyssoc/public_html/tmp/ directory.
Failed to save Install CB Plugin because: Installation error
also is this the correct file name
I ave to upload as its different from the manual C:\Users\Tony\Downloads\ps_cbpaidsubscriptions_4.3.0+build.2019.02.05.21.47.28.31a857753.zip
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- krileon
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5 years 2 months ago #310497
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Unable to instal CBsubs to Joomla need a little assistance
That means your server has a permissions problem. It's not able to access php tmp. Contact your host regarding this. You shouldn't be able to install any extension with such an issue though. Could also be due to incorrectly configured Joomla. Ensure "Path to Temp Folder" within System > Global Configuration > Server is set correctly. Navigate to System > System Information > Folder Permissions for Joomla to check write access to necessary folders.Failed to move uploaded file to /home/tonyssoc/public_html/tmp/ directory.
Manual has not been updated with latest filename as we've a new download manager since launch of CB 2.0 that no longer requires manual unpacking.also is this the correct file name
I ave to upload as its different from the manual
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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