[SOLVED] Baskets that will never be paid

4 months 2 days ago - 4 months 2 days ago #325766 by autobahn
We have quite a lot of Payment Baskets which are still Pending or Not Initiated and they will never be paid.
  1. Is there any mechanism for cancelling or voiding the Payment Baskets?
  2. What are the ramifications if I just delete these baskets?

Thank you

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4 months 2 days ago #325778 by krileon
Replied by krileon on topic Baskets that will never be paid
NotInitiated baskets should clear on their own, but Pending won't. Pending offline baskets can safely be deleted, but be careful with pending baskets linked to other gateways as they could be waiting for the payment to clear.

Is there any mechanism for cancelling or voiding the Payment Baskets?

No, not at this time, but we do have plans to review potentially adding a Void option.

What are the ramifications if I just delete these baskets?

For offline payments there is none. If they used a payment gateway though then that could pose a problem since it's waiting for information from the payment gateway to pay the basket.


Kyle (Krileon)
Community Builder Team Member
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4 months 2 days ago #325779 by autobahn
Replied by autobahn on topic Baskets that will never be paid
Thank you - that's fine. As it happens all the unwanted baskets are for Off-line payments.

The information is much appreciated.
The following user(s) said Thank You: krileon

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