Question about unknown message
- fdkid
- OFFLINE
-
Senior Member
- Posts: 59
- Thanks: 0
- Karma: 1
14 years 10 months ago #101337
by fdkid
Question about unknown message was created by fdkid
Hi there, today i received the following message from my website. It's clear to me what the message is about but would like to know when this kind of message is triggered and the reason why? Is there any action needed on my end?
Thanks
"On site website - (website.com) there is a paid subscriptions license message:
License server could not be reached. Please check that you have Internet connection (connectivity, firewall settings) or try again in half hour. Error:
Please log into administrator area and check the plugin settings.
NOTE: This email was automatically generated from website (website.com).
Thanks
"On site website - (website.com) there is a paid subscriptions license message:
License server could not be reached. Please check that you have Internet connection (connectivity, firewall settings) or try again in half hour. Error:
Please log into administrator area and check the plugin settings.
NOTE: This email was automatically generated from website (website.com).
Please Log in to join the conversation.
krileon
Team Member- ONLINE
- Posts: 68549
- Thanks: 9094
- Karma: 1434
14 years 10 months ago #101453
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:Question about unknown message
The license check for CBSubs failed is what it appears to be. Is all functioning well after you've navigated to CBSubs from plugin management to trigger license check again?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.381 seconds
-
You are here:
- Home
- Forums
- Archive
- CBSubs - Paid Membership Management Solution
- Usage
- Question about unknown message