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How does a Member/Subscriber change their credit card number.
- airase
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10 years 8 months ago #231937
by airase
How does a Member/Subscriber change their credit card number. was created by airase
Hello,
I need a way to allow subscribers to change their credit card number. We have hundreds of automatic recurring billing members who pay monthly for a duration of 1 year. Sometimes credit cards expire within this period or the member wants to use a different card. How can a member change their credit card number without loosing their current ARB plan. Please advise on the best way to accomplish this.
Joomla: 2.5.14
CB: 1.9
CBSUBS: 3.0.0
Payment processor is Authorize.net
I need a way to allow subscribers to change their credit card number. We have hundreds of automatic recurring billing members who pay monthly for a duration of 1 year. Sometimes credit cards expire within this period or the member wants to use a different card. How can a member change their credit card number without loosing their current ARB plan. Please advise on the best way to accomplish this.
Joomla: 2.5.14
CB: 1.9
CBSUBS: 3.0.0
Payment processor is Authorize.net
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krileon
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10 years 8 months ago - 10 years 8 months ago #231944
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic How does a Member/Subscriber change their credit card number.
Currently they can't. They would need to expire or unsubscribe and renew with their new credit card number.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 10 years 8 months ago by krileon.
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