Expired menber renew issue.
- JBDXLT123
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10 years 8 months ago #232398
by JBDXLT123
Expired menber renew issue. was created by JBDXLT123
Hi CB Team,
I have an issue where a expired member wishes to renew- but when they log-in the system does not redirect to the registration plans page and if they click the join us (index.php?option=com_comprofiler&task=registers) it just gives them the message: You are already logged in.
I've checked the cb config registration redirect url and tried different settings including blank to no avail. All plans have blank redirects.
I'm stumped, please help.
J! 2.5.14
CB 1.9
CBSUBS 3.0
Tested on Firefox v23
I have an issue where a expired member wishes to renew- but when they log-in the system does not redirect to the registration plans page and if they click the join us (index.php?option=com_comprofiler&task=registers) it just gives them the message: You are already logged in.
I've checked the cb config registration redirect url and tried different settings including blank to no avail. All plans have blank redirects.
I'm stumped, please help.
J! 2.5.14
CB 1.9
CBSUBS 3.0
Tested on Firefox v23
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krileon
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10 years 8 months ago #232409
by krileon
Kyle (Krileon)
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Replied by krileon on topic Expired menber renew issue.
It doesn't normally redirect them unless the access is absolutely needed to even join the site (no free registrations). They just need to navigate to their profile and renew from the Subscriptions tab.
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- JBDXLT123
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10 years 8 months ago - 10 years 8 months ago #232472
by JBDXLT123
Replied by JBDXLT123 on topic Expired menber renew issue.
Thanks Kyle, I thought that might be the case, but how can I handle the 'You are already logged in' message described above.
Thanks-
Thanks-
Last edit: 10 years 8 months ago by JBDXLT123.
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- krileon
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10 years 8 months ago #232638
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Expired menber renew issue.
You want to get rid of the message or change it? Both can be done by editing the successful login language string _LOGIN_SUCCESS. Please see your CB documentation available for download in the Advanced downloads section for language string usage as well as the information found below.
www.joomlapolis.com/cb-solutions/languages
www.joomlapolis.com/cb-solutions/languages
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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