Current Tournament Upcoming Results Chosen plans combination is not allowed (you must choose coherent plans selection, e.g. mandatory subscription(

10 years 4 months ago #238757 by techbranchsm
I am getting this error even thought the parent plan is published.

Chosen plans combination is not allowed (you must choose coherent plans selection, e.g. mandatory subscription(s) must be active or mandatory plan(s) must be chosen).
Please press back button and select the Tournament Registration plan to which you would like to upgrade.


...any ideas?

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10 years 4 months ago #238866 by krileon
Sounds like your plan is set to non-exclusive while having an exclusive plan that is not available on registration. This will cause issues as CBSubs thinks the plan is required, but the plan isn't available. Set your plan as exclusive and it should resolve your issue.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 3 months ago #238934 by techbranchsm
I tried that but it caused other issues now.
I have 3 parent plans each with 2 child plans.

Users should be able to select all at the same time if they want.
It's been working for a year and now it doesnt and I dont know why.

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10 years 3 months ago #238963 by krileon
You have an Exclusive parent plan somewhere then. Check within CBSubs > Plans and make sure all are non-Exclusive if you want to be able to select all of them at once.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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