- Forums
- Support and Presales
- CB Paid Subscriptions Support
- Cannot get Subscription plan to display on user profile page
Cannot get Subscription plan to display on user profile page
- waynesj
- OFFLINE
-
Junior Member
- Posts: 35
- Thanks: 0
- Karma: 0
9 years 10 months ago #246523
by waynesj
Cannot get Subscription plan to display on user profile page was created by waynesj
Hi. I have set the the Display on CB User Profile to Display subscription plan on user profile. the user is accepted and confirmed, yet when I login as the user, I cannot see the subscription plan on the user profile.
Have I missed something?
Regards
Wayne
Have I missed something?
Regards
Wayne
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
- Posts: 68555
- Thanks: 9098
- Karma: 1434
9 years 10 months ago #246577
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Cannot get Subscription plan to display on user profile page
Ensure your plans within CBSubs > Plans allow upgrades. If still not there check within CBSubs > Settings > Global and ensure you're allowing upgrades globally. If still not there then please check the Access tab of your plans within CBSubs > Plans to ensure the user can access the plans.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- waynesj
- OFFLINE
-
Junior Member
- Posts: 35
- Thanks: 0
- Karma: 0
9 years 9 months ago #246636
by waynesj
Replied by waynesj on topic Cannot get Subscription plan to display on user profile page
I have checked everything and all is set as recommended, but still nothing. Any other suggestions?
We access the member data from a user menu option in the members area. We are using the User profile Edit menu item type. Is this the correct type to use?
Screen shot of what we currently see attached.
This means that although member can edit data, she cannot upgrade to another plan.
We access the member data from a user menu option in the members area. We are using the User profile Edit menu item type. Is this the correct type to use?
Screen shot of what we currently see attached.
This means that although member can edit data, she cannot upgrade to another plan.
Please Log in to join the conversation.
- nant
Team Member- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
9 years 9 months ago #246650
by nant
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Replied by nant on topic Cannot get Subscription plan to display on user profile page
The subscription display will show in edit mode - it will only show in Profile view mode.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
The following user(s) said Thank You: waynesj
Please Log in to join the conversation.
- waynesj
- OFFLINE
-
Junior Member
- Posts: 35
- Thanks: 0
- Karma: 0
9 years 9 months ago #246664
by waynesj
Replied by waynesj on topic Cannot get Subscription plan to display on user profile page
Hi Nick.
Ok, but then how do we allow a member/subscriber to upgrade there subscription plan?
Ok, but then how do we allow a member/subscriber to upgrade there subscription plan?
Please Log in to join the conversation.
- nant
- Team Member
- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
9 years 9 months ago #246665
by nant
All upgrade options configured in CBSubs will be presented to users in profile view on their Subscriptions tab.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Replied by nant on topic Cannot get Subscription plan to display on user profile page
waynesj wrote: Hi Nick.
Ok, but then how do we allow a member/subscriber to upgrade there subscription plan?
All upgrade options configured in CBSubs will be presented to users in profile view on their Subscriptions tab.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
Moderators: beat, nant, krileon
- Forums
- Support and Presales
- CB Paid Subscriptions Support
- Cannot get Subscription plan to display on user profile page
Time to create page: 0.279 seconds
-
You are here:
- Home
- Forums
- Support and Presales
- CB Paid Subscriptions Support
- Cannot get Subscription plan to display on user profile page