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Users Cannot Register (Session Expired or cookies not enabled)
- MorningstarVideos
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9 years 5 months ago - 9 years 5 months ago #253243
by MorningstarVideos
Users Cannot Register (Session Expired or cookies not enabled) was created by MorningstarVideos
Hello, we're running Joomla 2.5, CB 1.9.1, and CBSubs 3.0.
Nearly 90% of the time, when a customer goes to register on our website, they see the infamous "session Expired or cookies not enabled" error.
That said, some computers seem to be more prone to this error than others. My computer, for instance, sees the error only 10% of the time. I happen to be running Centos 7 with Chrome.
Needless to say, I've read numerous threads on similar errors and followed the directions to the letter. No luck so far. Just finished re-installing CB and CBSubs.
Is there any way to fix this? Thanks for any assistance. We're out of ideas here!
Nearly 90% of the time, when a customer goes to register on our website, they see the infamous "session Expired or cookies not enabled" error.
That said, some computers seem to be more prone to this error than others. My computer, for instance, sees the error only 10% of the time. I happen to be running Centos 7 with Chrome.
Needless to say, I've read numerous threads on similar errors and followed the directions to the letter. No luck so far. Just finished re-installing CB and CBSubs.
Is there any way to fix this? Thanks for any assistance. We're out of ideas here!
Last edit: 9 years 5 months ago by MorningstarVideos.
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nant
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9 years 5 months ago #253251
by nant
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Nick (nant)
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Replied by nant on topic Users Cannot Register (Session Expired or cookies not enabled)
Try turning off your
Enable anti-spoofing sessions checks
from your CB -> COnfiguration -> Integration tab
Enable anti-spoofing sessions checks
from your CB -> COnfiguration -> Integration tab
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
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- MorningstarVideos
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9 years 5 months ago #253255
by MorningstarVideos
Replied by MorningstarVideos on topic Users Cannot Register (Session Expired or cookies not enabled)
We already tried that and still having the issue.
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- krileon
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9 years 4 months ago #254011
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Users Cannot Register (Session Expired or cookies not enabled)
If you've any form of site caching enabled then try disabling it and retry to see if issue persists. This can also happen if session lifetime is set too short within Joomla global configuration.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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