Offline Payment - Basket Error
- bins
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9 years 4 months ago #254706
by bins
Offline Payment - Basket Error was created by bins
After processing an offline payment, registering when and how it was paid, clicking either save or update delivers the following message:
WARNING: This basket is not pending for payment. Only Pending or NotInitiated can be paid offline here. You can't pay it here. Click Back or Close.
The payment is processed and all seems ok - this message seems out of place!
WARNING: This basket is not pending for payment. Only Pending or NotInitiated can be paid offline here. You can't pay it here. Click Back or Close.
The payment is processed and all seems ok - this message seems out of place!
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krileon
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9 years 4 months ago #255714
by krileon
Kyle (Krileon)
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Replied by krileon on topic Offline Payment - Basket Error
When a user starts an offline payment they need to click the confirmation link shown on the final page of the offline payment process. This marks it pending. You should be able to pay the basket then. I believe you can turn this final step off within the Offline Gateway parameters.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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