Manual Payment Error
- bins
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9 years 2 months ago #259056
by bins
Manual Payment Error was created by bins
I am trying to add a manual payment from the Basket and m getting the message:
Error
Failed to save Pay the basket manually because: This payment basket has no gateway associated so can not be paid manually.
This person is not showing up in the front end, so I cannot manually go in and intervene.
This is the second time this has happened this week, the first time I thought it was finger trouble, but I think it is a process issue!
Error
Failed to save Pay the basket manually because: This payment basket has no gateway associated so can not be paid manually.
This person is not showing up in the front end, so I cannot manually go in and intervene.
This is the second time this has happened this week, the first time I thought it was finger trouble, but I think it is a process issue!
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krileon
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9 years 2 months ago #259820
by krileon
Kyle (Krileon)
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Replied by krileon on topic Manual Payment Error
Does the basket have a gateway associated with it? You can't pay a basket that hasn't been initialized, which can only be done from frontend. Backend you give users subscriptions from User Management.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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