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[SOLVED] Payment button options not that flexible

9 years 1 month ago - 9 years 1 month ago #260637 by marketsetc
[SOLVED] Payment button options not that flexible was created by marketsetc
I offer a free trial, but do not offer that upon renewal. On renewal the user sees a free trial button, which must be disappointing to a renewing user. Request you offer different buttons for different conditions.

And the free trial doesn't seem to be working for me, which is another frightening situation--please see previous post.

Thank you.

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9 years 1 month ago #260665 by krileon
Replied by krileon on topic Payment button options not that flexible
How are you doing a free trial? If it's through an initial price and duration then renewals can't possibly see this they're already subscribed so the initial price and duration are no longer relevant. If it's an upgrade they will see the initial price and duration as they've never subscribed to the plan. If you're doing it through a promotion then you'll need to adjust the promotion so it doesn't apply to renewals. Please ensure you're using CB 2.0.7 and CBSubs 4.0 RC2.

Kyle (Krileon)
Community Builder Team Member
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9 years 1 month ago - 9 years 1 month ago #260668 by marketsetc
Replied by marketsetc on topic Payment button options not that flexible
nm.

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