CBSubs Registration Email
- Ehaver282
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8 years 8 months ago #269286
by Ehaver282
CBSubs Registration Email was created by Ehaver282
Hello,
I have searched these forums and found many topics related to the issue with registration emails not sending after a user registers using CB, but none of them have been resolved.
I am using CBSubs 4.0.1 and CB 2.0.10.
I have may settings set up to allow registration and all the proper setting that were suggest in other topics. If i resend the confirmation email it works fine, so do all other email for my system. If i disable the cbsubs plugin the email also sends out.
I change my plans to send the confirmation out before payment and this works, but this replaces the payment screen with a "Check your email" message, so this isn't a solution.
Is there a fix to this that I am overlooking?
Thank you.
I have searched these forums and found many topics related to the issue with registration emails not sending after a user registers using CB, but none of them have been resolved.
I am using CBSubs 4.0.1 and CB 2.0.10.
I have may settings set up to allow registration and all the proper setting that were suggest in other topics. If i resend the confirmation email it works fine, so do all other email for my system. If i disable the cbsubs plugin the email also sends out.
I change my plans to send the confirmation out before payment and this works, but this replaces the payment screen with a "Check your email" message, so this isn't a solution.
Is there a fix to this that I am overlooking?
Thank you.
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krileon
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8 years 5 months ago #273826
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CBSubs Registration Email
For CBSubs to send confirmation emails properly you need to have confirmation enabled under CB > Configuration > Registration. Next I do recommend having it set to send before instead of after payment, but either should actually work fine. Please note it will not send until payment is successfully completed. I recommend installing latest nightly releases for both CB and CBSubs.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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