Two plans, not exclusive, can't choose
- mapache64
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8 years 7 months ago #270897
by mapache64
Two plans, not exclusive, can't choose was created by mapache64
Hi,
I have two plans, both run 12 month, they were exclusively before and now I changed to "not exclusive". But it is still not possible to chose both at once. Do I have to make the plans new?
Joomla 3.4.4
CB 2.0.10
Subs 4.0.1
Greetings
I have two plans, both run 12 month, they were exclusively before and now I changed to "not exclusive". But it is still not possible to chose both at once. Do I have to make the plans new?
Joomla 3.4.4
CB 2.0.10
Subs 4.0.1
Greetings
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krileon
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8 years 5 months ago #273833
by krileon
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Replied by krileon on topic Two plans, not exclusive, can't choose
Ensure both plans are configured to allow upgrades if you're testing while logged in. Registration should show both with checkboxes allowing selecting both. If selecting 1 hides the other then you likely have a condition configured under the Workflows tab of your plans. Please note I recommend upgrading to latest CB 2.x and CBSubs 4.x nightly releases for latest fixes.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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