Duplicate emails
krileon
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1 year 4 weeks ago #333271
by krileon
Kyle (Krileon)
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Replied by krileon on topic Duplicate emails
Looks like you're using Stripe Checkout. Stripe sent a Charge and Checkout webhook at the same time. Have added a bug ticket to try and fix this.
forge.joomlapolis.com/issues/9151
forge.joomlapolis.com/issues/9151
Kyle (Krileon)
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- krileon
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1 year 4 weeks ago #333273
by krileon
Kyle (Krileon)
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Replied by krileon on topic Duplicate emails
As a workaround within Stripe configure your webhook to not send the checkout.session.completed event. I'm not sure if I'll have a fix available today, but early next week absolutely.
Kyle (Krileon)
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- wjgadmin
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1 year 4 weeks ago #333274
by wjgadmin
Replied by wjgadmin on topic Duplicate emails
Will do, will I need to re add this listener afterwards or leave as is?
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- krileon
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1 year 4 weeks ago #333275
by krileon
Kyle (Krileon)
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Replied by krileon on topic Duplicate emails
Should be fine as the primary event we need is the charge event. You can add it back later once a fix is implemented though. Stripe just sometimes sends webhooks too close to one another and we'll have to delay process them to prevent duplicate processing. This was already done for payment intents, but not for checkout webhooks.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- krileon
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1 year 3 weeks ago #333293
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Duplicate emails
This is now fixed in latest CBSubs build release. Implemented webhook priority processing to avoid double processing during Stripe checkouts.
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: wjgadmin
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- wjgadmin
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1 year 3 weeks ago #333308
by wjgadmin
Replied by wjgadmin on topic Duplicate emails
Thank you, should we now re-enable the checkout.session.completed event?
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