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Clicking on name in backend results in endless loading
- Camino
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10 years 8 months ago - 10 years 8 months ago #233577
by Camino
Clicking on name in backend results in endless loading was created by Camino
Clicking on a user's name in backend in order to access the profile results in endless loading and finally a 504 gateway time-out. In frontend this happens when trying to edit a profile. Edit mode can't be accessed repectively results in a 504 gateway time-out.
Don't know what the issue is as this never happened since 2008.
J 1.5.26 // CB 1.9
Don't know what the issue is as this never happened since 2008.
J 1.5.26 // CB 1.9
Last edit: 10 years 8 months ago by Camino. Reason: additional info
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krileon
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10 years 8 months ago #233580
by krileon
Kyle (Krileon)
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Replied by krileon on topic Clicking on name in backend results in endless loading
Enable debug mode and maximum error reporting in Joomla global configuration (both very important). Once done please try to access profile edit again and see if the error exposes it self.
As it happens in backend and frontend profile edit it's very likely to be a CB plugin causing it. If you're using CB Conditional ensure you're not conditioning the CB Progress Field in profile edit as this can cause a problem.
As it happens in backend and frontend profile edit it's very likely to be a CB plugin causing it. If you're using CB Conditional ensure you're not conditioning the CB Progress Field in profile edit as this can cause a problem.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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