CB Subs and Donations
- allenjj
- OFFLINE
-
Premium Member
- Posts: 117
- Thanks: 20
- Karma: 1
10 years 3 months ago #239453
by allenjj
John
CB Subs and Donations was created by allenjj
In addition to my subscriptions to the site, I have set up a donation button that can be used for any amount above 1.00. In testing that button, I get the following message which does not make sense to me:
Chosen plans combination is not allowed (you must choose coherent plans selection, e.g. mandatory subscription(s) must be active or mandatory plan(s) must be chosen).
Please press back button and select the membership plan to which you would like to upgrade.
Chosen plans combination is not allowed (you must choose coherent plans selection, e.g. mandatory subscription(s) must be active or mandatory plan(s) must be chosen).
Please press back button and select the membership plan to which you would like to upgrade.
John
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
- Posts: 68528
- Thanks: 9093
- Karma: 1434
10 years 3 months ago #239481
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB Subs and Donations
You've plans marked as Exclusive while the donation plan is likely marked non-Exlusive. Exclusive also means Mandatory or Required. So your link to your donation plan should also include the IDs of any Exclusive parent plans as well (e.g. &plans=1-2-3).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- allenjj
- OFFLINE
-
Premium Member
- Posts: 117
- Thanks: 20
- Karma: 1
10 years 3 months ago #239680
by allenjj
John
Replied by allenjj on topic CB Subs and Donations
You are correct that the paid plans are marked exclusive under one parent, while the donation is marked non-exclusive by itself. Not sure what you mean by include the IDs? Where would I do that?
krileon wrote: You've plans marked as Exclusive while the donation plan is likely marked non-Exlusive. Exclusive also means Mandatory or Required. So your link to your donation plan should also include the IDs of any Exclusive parent plans as well (e.g. &plans=1-2-3).
John
Please Log in to join the conversation.
- krileon
- Team Member
- OFFLINE
- Posts: 68528
- Thanks: 9093
- Karma: 1434
10 years 3 months ago #239698
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB Subs and Donations
If you have the following configuration then this issue will happen.
Plan 1 (Exclusive)
Plan 2 (Exclusive)
Plan 3 (Non-Exclusive)
If all you select is Plan 3 it'll error as you're required to obtain either Plan 1 or 2. To fix this you'll need to set Plans 1 and 2 to Non-Exclusive. Alternatively you can use the below.
Plan 1 (Non-Exclusive)
- Plan 2 (Exclusive)
- Plan 3 (Exclusive)
Plan 4 (Non-Exclusive)
Now you can have Plan 1 and Plan 4 or either/or separately. If you select Plan 1 then you must select Plan 2 or Plan 3.
You said you had a donate button, which I assume you have via plans URL. My suggest was to add the plan ids that are set as mandatory to the URL so they'll also be available on your donation plan page.
Plan 1 (Exclusive)
Plan 2 (Exclusive)
Plan 3 (Non-Exclusive)
If all you select is Plan 3 it'll error as you're required to obtain either Plan 1 or 2. To fix this you'll need to set Plans 1 and 2 to Non-Exclusive. Alternatively you can use the below.
Plan 1 (Non-Exclusive)
- Plan 2 (Exclusive)
- Plan 3 (Exclusive)
Plan 4 (Non-Exclusive)
Now you can have Plan 1 and Plan 4 or either/or separately. If you select Plan 1 then you must select Plan 2 or Plan 3.
You said you had a donate button, which I assume you have via plans URL. My suggest was to add the plan ids that are set as mandatory to the URL so they'll also be available on your donation plan page.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.167 seconds
-
You are here:
- Home
- Forums
- Support and Presales
- Developer Members Support
- CB Subs and Donations