[SOLVED] Payment page at end of registration process not changing

10 years 1 month ago - 10 years 1 month ago #242837 by MacPhotoBiker
Hi,

at the end of a registration process the customer sees the following screen when selecting cheque (offline) payment:



When he clicks on "OK", as expected a window with the payment slip opens.

However, the former window (the one with button "Click here to confirm that you are paying off-line..." remains unchanged. It used to display a confirmation page, but that's not happening anymore.





Would you have an idea what might be the reason?

Thanks!
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10 years 1 month ago #242848 by krileon
For offline payments there is no confirmation page. It stays on that invoice page encase they need to re-open the payment slip (closed by accident, popup blocked, etc..).


Kyle (Krileon)
Community Builder Team Member
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