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- I removed CB and it is still redirecting to another page
I removed CB and it is still redirecting to another page
- alanorr123
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9 years 11 months ago #245577
by alanorr123
I removed CB and it is still redirecting to another page was created by alanorr123
Hi,
I'm trying to uninstall CB. I've taken out the component and group jive and checked the files and the database tables are missing but it is still automatically redirecting to the login page when I type the site index url in. Help - I've now lost the entire site for people to view
I'm trying to uninstall CB. I've taken out the component and group jive and checked the files and the database tables are missing but it is still automatically redirecting to the login page when I type the site index url in. Help - I've now lost the entire site for people to view
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- alanorr123
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9 years 11 months ago #245580
by alanorr123
Replied by alanorr123 on topic I removed CB and it is still redirecting to another page
Hi
Don't suppose anyone can help. My visitors have now been unable to access the site for about 2 hours whilst I've struggled with trying to find out what community builder has done to it.
It's always redirecting to the login page
Don't suppose anyone can help. My visitors have now been unable to access the site for about 2 hours whilst I've struggled with trying to find out what community builder has done to it.
It's always redirecting to the login page
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krileon
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9 years 11 months ago #245582
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic I removed CB and it is still redirecting to another page
Sounds like you may have CB Core Redirect installed. See if it is and if it is then uninstall it or disable it.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- krileon
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9 years 11 months ago #245590
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic I removed CB and it is still redirecting to another page
Have reviewed your install with the credentials you've provided us and you have none of our products installed. Your redirect is a Joomla access issue that you've configured somewhere. I'm guessing it has something to do with the usage of the Guest view access level or perhaps a 3rd party extension.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- alanorr123
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9 years 11 months ago #245593
by alanorr123
Replied by alanorr123 on topic I removed CB and it is still redirecting to another page
Hi Kyle,
I installed CB Joomlapolis_alanorr123_14-05-21_16-46-39_a13718965aa503c3f4e60162e825cbxxxxx
I added the xxxxx.
Then I tried to log out and couldn't find the home page. I assumed that CB had done soemthing to the set up.
Next I uninstalled CB from the Extenstions-> manage
Then I removed all the database tables
But despite all of that nothing worked to get the site front end reinstalled
The site worked fine - I installed the above package then it stopped.
I installed CB Joomlapolis_alanorr123_14-05-21_16-46-39_a13718965aa503c3f4e60162e825cbxxxxx
I added the xxxxx.
Then I tried to log out and couldn't find the home page. I assumed that CB had done soemthing to the set up.
Next I uninstalled CB from the Extenstions-> manage
Then I removed all the database tables
But despite all of that nothing worked to get the site front end reinstalled
The site worked fine - I installed the above package then it stopped.
Please Log in to join the conversation.
- alanorr123
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9 years 11 months ago #245600
by alanorr123
Replied by alanorr123 on topic I removed CB and it is still redirecting to another page
Hi Kyle
Would it help to have DB or FTP access?
Would it help to have DB or FTP access?
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