Negative Balance on mebership balance

9 years 6 months ago - 9 years 6 months ago #250880 by aminua
Hi,

using CB2.0, CBSubs 4 rc and Joomla 3.3 Im converting club membership from paper based system and im stuck here were some members have -negative account. Kindly help me credits their accounts with negative balance as the books says.

Thanks

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9 years 6 months ago #250982 by krileon
Replied by krileon on topic Negative Balance on mebership balance
CBSubs doesn't have negative balances. The best I could suggest is subscribe them as Expired. Then set your plans to renew from expiration date by setting "Manual renewal extends expiration date as follows" to "Renewal extends expiration date (without gap or overlap)" on the Pricing tab of your plans. This would force them to renew for past time (so basically somewhat like a negative balance) when they go to renew.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 6 months ago #251018 by aminua
Replied by aminua on topic Negative Balance on mebership balance
Thank you Kyle,

A minor problem there, over the years the cost of the membership subscription differs due to inflation and other adjustments. So if we just back dated the membership manually it may under report the actual cost the member is supposed to pay.

Thanks

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9 years 6 months ago #251028 by krileon
Replied by krileon on topic Negative Balance on mebership balance
You could create a CB field for the amount they still that's past due (store it as a negative about... e.g. -50). Then use CBSubs Promotions to add that field to their next purchase of that plan. This will increase the amount of the subscription by that amount. You could then use CBSubs Fields to set it to 0. I'm sure there's also other creative ways to implement what you're needing, but since you've had pricing changes it makes it more difficult.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

9 years 6 months ago #251222 by aminua
Replied by aminua on topic Negative Balance on mebership balance
Thank you Kyle,

will give it a try and revert.

Regards,

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