Skip to Content Skip to Menu

User Registration problems

  • gtrennert
  • gtrennert
  • OFFLINE
  • Posts: 133
  • Thanks: 4
  • Karma: 0
9 years 5 days ago #264449 by gtrennert
User Registration problems was created by gtrennert
Hello

I'm using last Joomla last cb and installed right now cbsubs & plugin conditional
I tried some settings but can't go further because a registration problem :
I created a new user using the normal registration procedure with mail and approoving
But once approoved the user can't log in :

Erreur
Identifiant ou mot de passe incorrect. Essayez de nouveau.

neither can't request a new password :
the first times I got a danger message saying that this user is not known
and since i disabled cbsubs and conditional there is no message at all but no mail received

I really can't see why one of the 2 plugins mixed up my registration process - please I need some help here !

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 68625
  • Thanks: 9109
  • Karma: 1434
9 years 5 days ago #264502 by krileon
Replied by krileon on topic User Registration problems
The error is saying your username or password is wrong. Neither plugins mess with either of those unless you hid those fields with a condition. The email process is modified by CBSubs though. By default emails don't send until after payment, but you can change this on the workflows tab of your plans.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum

Facebook Twitter LinkedIn