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CBSubs: Renewal/reactivation of non-exclusive subscriptions in a single basket?

8 years 1 month ago #279849 by lousyfool
Hi,

When subscribing for the first time (e.g. during new registration), multiple non-exclusive subscriptions can be selected per checkboxes and be processed and paid all together in a single basket. Fine.

Not so when renewing or reactivating: each subscription must be dealt with individually, requires its own basket and payment. Not good... not good at all.

Am I doing something wrong? Or how can it be "fixed" and improved, so that again multiple subscriptions can be selected per checkboxes and use the same single basket?

Thanks for a solution.

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8 years 1 month ago #279850 by krileon
You can not renew multiple plans at once or renew and purchase another plan at the same time. We've a feature ticket already to look into seeing if this can be changed in a future release.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 1 month ago #279851 by lousyfool
Thanks for a very prompt reply, Kyle!

krileon wrote: You can not renew multiple plans at once or renew and purchase another plan at the same time.

Well, that's really lacking then. It's only logical to have the ability analog to new subscriptions. Not having it is awkward - for obvious reasons.

We've a feature ticket already to look into seeing if this can be changed in a future release.

Good, but where's this ranking in the to-do list? I saw a post from 9 months ago where the issue was mentioned. Must we fear it'll be several (more) months before improvement?

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8 years 1 month ago #279852 by krileon
It's still scheduled for implementation, but it is very unlikely to be implemented soon. Current focus is on bugs then feature tickets can be worked on. This ticket in particular is a huge change as it requires a large rewrite to the renewal behavior.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 1 month ago #279853 by lousyfool
Oh well... :( :( :(

Thanks for responding, anyway.

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8 years 1 month ago #280284 by lousyfool
In case you haven't seen, yet: www.joomlapolis.com/forum/277-cbsubs-gpl-support/233366-simultaneous-renewal-of-plan-and-make-a-donation

Another one unhappy about this still missing since a loooong time...

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