Hello,

I need a quick refresher on the plan renew settings.

Our plans are by calendar year (expiring December 31) and I want an existing user to be able to renew September 1 for the following calendar year. Do I change the "renewable in advance by" to 4 months? Right now it is 2 months and I can't remember why I did that.

I think it might have something to do with the bonus months. I want NEW users to be able to sign up November 1 but have their plan valid until the end of the following year. So 2 months makes sense. But I can't figure out why I made the renewable in advance months and bonus months the same # of months. Does the bonus months setting affect existing users? Or new users only?

I want existing users to be able to renew 4 months in advance (they already paid for those 4 months as they already paid for the full year and then when they renew, they are paying for the following year).

I want NEW users to be able to get the last 2 months free and when they sign up in November for example, they are paying for the following year.

Does that make sense?

That's what I thought then I wondered if there was a reason why I did it to match the bonus months. I guess not! I will change it to 4 months then.

Thanks Kyle!!!