I need help with setting up a 2Checkout gateway

7 years 5 months ago #287768 by erichburkhard
My Environment: Joomla and CB Subs are up to date:
Szenario:
I tried to set up a gateway for my 2Checkout Gateway (Sandbox) account...I followed accurately the CB Subs Manual. But when I tried to do a (test)payment, the following window appeared:



so my questions are:
1) ....did I use the wrong user? In the admin area of 2Checkout I created a user with API Access and API update rights...is this correct?
2) The field 2Checkout Company info from API (in the Gateway for 2Checkout) always prompts the message: "Error: 2checkout: API acct/detail_company_info fetch error: error status: 401" ...but I used the correct username and pwd???!!!???

..any idea?

regards
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7 years 5 months ago #287769 by krileon
The error code PE102 appears to be related to the account not being completely activated or you've a configuration problem. See the below regarding that error code.

help.2checkout.com/articles/Knowledge_Article/Error-Code-PE102

When supplying values to the parameters ensure there are no leading or trailing spaces as sometimes that can be the issue, but sounds like your account just hasn't been approved to sell yet.


Kyle (Krileon)
Community Builder Team Member
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7 years 5 months ago - 7 years 5 months ago #287927 by erichburkhard
Replied by erichburkhard on topic I need help with setting up a 2Checkout gateway
Concerning this issue I got a useful feedback from the 2checkout customer service:

As you see the URL attached to the error window is as follows:

www.2checkout.com/checkout/purchase



...but because I created a 2Checkout-Demo-gateway (in the CBSubs Backend) the customer service told me that this URL should be as follows:

sandbox.2checkout.com/checkout/purchase

...so I am very sure this is the problem....could you verify this?

regards
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7 years 5 months ago #287929 by krileon
Ensure you've "2Checkout Demo/Test-mode" set to "Test Demo mode" when using sandbox.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 5 months ago #287995 by erichburkhard
Replied by erichburkhard on topic I need help with setting up a 2Checkout gateway
..it is definitely set to 'TEST Demo Mode'

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