[SOLVED] user not enabled error on registration
- cpaschen
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7 years 5 months ago - 7 years 5 months ago #288444
by cpaschen
[SOLVED] user not enabled error on registration was created by cpaschen
On 2 sites where we have installed CB and CB Subs, after the user goes through the registration and subscription process, they get the "Sign Up Complete" message on-screen, with the note to watch their email.
However, above that were are getting an Error notice:
The User <usernameaddress> is not enabled
I have had no success in trying to figure out why this is being displayed.
Can you give any ideas about why we are getting this error?
However, above that were are getting an Error notice:
The User <usernameaddress> is not enabled
I have had no success in trying to figure out why this is being displayed.
Can you give any ideas about why we are getting this error?
Last edit: 7 years 5 months ago by krileon. Reason: Added [SOLVED] tag to subject
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- krileon
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7 years 5 months ago #288451
by krileon
Kyle (Krileon)
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Replied by krileon on topic user not enabled error on registration
That's an error being thrown by AcyMailing. I'm guessing they're being auto subscribed to a newsletter, which is then trying to send to them while their account is still disabled. More specifically it's the AcyMailing language string SEND_ERROR_APPROVED.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: cpaschen
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- cpaschen
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7 years 5 months ago #288514
by cpaschen
Replied by cpaschen on topic user not enabled error on registration
THANK YOU!
Sorry to bother you about an AcyMailing error.
[BTW ... for any others with this issue - we fixed this by moving our 'welcome' email messages in AcyMailing into a campaign that sends 10 min. after registration.]
Sorry to bother you about an AcyMailing error.
[BTW ... for any others with this issue - we fixed this by moving our 'welcome' email messages in AcyMailing into a campaign that sends 10 min. after registration.]
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