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[SOLVED] user not enabled error on registration

  • cpaschen
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7 years 5 months ago - 7 years 5 months ago #288444 by cpaschen
On 2 sites where we have installed CB and CB Subs, after the user goes through the registration and subscription process, they get the "Sign Up Complete" message on-screen, with the note to watch their email.

However, above that were are getting an Error notice:

The User <usernameaddress> is not enabled

I have had no success in trying to figure out why this is being displayed.

Can you give any ideas about why we are getting this error?
Last edit: 7 years 5 months ago by krileon. Reason: Added [SOLVED] tag to subject

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  • krileon
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7 years 5 months ago #288451 by krileon
Replied by krileon on topic user not enabled error on registration
That's an error being thrown by AcyMailing. I'm guessing they're being auto subscribed to a newsletter, which is then trying to send to them while their account is still disabled. More specifically it's the AcyMailing language string SEND_ERROR_APPROVED.


Kyle (Krileon)
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  • cpaschen
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7 years 5 months ago #288514 by cpaschen
Replied by cpaschen on topic user not enabled error on registration
THANK YOU!
Sorry to bother you about an AcyMailing error.

[BTW ... for any others with this issue - we fixed this by moving our 'welcome' email messages in AcyMailing into a campaign that sends 10 min. after registration.]

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