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Strange Soap Error

  • bins
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7 years 5 months ago #288825 by bins
Strange Soap Error was created by bins
I am getting an error for a renewal upgrade which does not appear for other upgrades or new members - see attached error page images (sorry, couldn't get a single shot).

The tax plugin has been updated.
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  • krileon
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7 years 5 months ago #288837 by krileon
Replied by krileon on topic Strange Soap Error
You don't have Soap enabled. Please contact your host. Typically you should be able to just enable that in php.ini, but this is the first time I've ever heard of the extension not being loaded.

Kyle (Krileon)
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  • bins
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7 years 5 months ago #288892 by bins
Replied by bins on topic Strange Soap Error
That was too obvious - how was it other transactions went through!

I do have this warning during the transaction:

A payment invoice exists already: Please check below if it is correct. If not correct, click on the cancel link below, and select your choice again.

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7 years 5 months ago #288905 by krileon
Replied by krileon on topic Strange Soap Error
That means you've an existing unpaid basket while trying to create a new basket. CBSubs won't let you do that. You have to either pay that existing basket, cancel it, or wait for it to expire.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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