CBsubs email integration and plan expiration
- activha
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Platinum Member
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7 years 4 months ago #289681
by activha
CBsubs email integration and plan expiration was created by activha
Hello
I have noticed that upon a plan expiration the email set in the integration is only sent when the user page is visited, either by the user or by a mod.
This means that emails (integration) are not sent when the plan is expired and no one visit the page.
Is it a normal behavior ?
If yes is it possible to change it to set this integration to fire automatically upon plans changes ?
Thanks
best regards
Jean
I have noticed that upon a plan expiration the email set in the integration is only sent when the user page is visited, either by the user or by a mod.
This means that emails (integration) are not sent when the plan is expired and no one visit the page.
Is it a normal behavior ?
If yes is it possible to change it to set this integration to fire automatically upon plans changes ?
Thanks
best regards
Jean
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krileon
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7 years 4 months ago #289688
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CBsubs email integration and plan expiration
Yes, this is normal behavior. None of the integrations or even expiration of the subscription it self is triggered until you trigger expiration's. Triggering expiration's is entirely based off what you've set it to depend on within CBSubs > Configuration > Global. I suggest running the expiration URL daily with CRON.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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