Logins Not Logging In
- bins
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6 years 8 months ago #296963
by bins
Logins Not Logging In was created by bins
I am getting increasing reports that members are logging in but returning to the home page, not logged in.
I intermittently experienced this, but put it down to my error, but now more are reporting it it, I feel it needs a look.
We are using the correct credentials.
Anyone with thoughts?
I intermittently experienced this, but put it down to my error, but now more are reporting it it, I feel it needs a look.
We are using the correct credentials.
Anyone with thoughts?
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krileon
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6 years 8 months ago #296966
by krileon
Kyle (Krileon)
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Replied by krileon on topic Logins Not Logging In
Are you able to reliably reproduce it? If not then it's probably caching. If you're Joomlas page caching enabled then disable it. It doesn't work in dynamic environments. If you can reliably reproduce the issue it's probably something installed or configured to act on logins. Something like CB Auto Actions acting on login could cause issues if you've configured an auto action incorrectly or could be a Joomla user or authentication plugin within Extensions > Plugins.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- bins
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6 years 8 months ago #296967
by bins
Replied by bins on topic Logins Not Logging In
Hi Kyle,
I can't reliably reproduce it - it just happens.
I will start with cache and work from there.
Thanks for the pointer.
Paul
I can't reliably reproduce it - it just happens.
I will start with cache and work from there.
Thanks for the pointer.
Paul
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