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  7. [SOLVED] [#6889] Question about CBsubs plan upgrade conditions

[SOLVED] [#6889] Question about CBsubs plan upgrade conditions

6 years 5 months ago - 6 years 4 months ago #298731 by activha
[SOLVED] [#6889] Question about CBsubs plan upgrade conditions was created by activha
Hello

I was wondering if it is possible to have a static condition for upgrade which would be only a Date/CB field comparison.
For instance cb_field = X with no plans selected

I tried to do it and the system would not allow empty subscription plan in the condition.

Is it a normal behaviour or is it a problem from our backend ?

Next question : if it is a normal behaviour, how can i condition an upgrade to a plan to a cb_field value only ? and still keep the dynamic condition to have the js effect to show the plan.

Basically I only want people to upgrade if their cb field is set at the correct value for asking for several payments

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6 years 5 months ago #298748 by krileon
Replied by krileon on topic Question about CBsubs plan upgrade conditions
Which parameter specifically wasn't allowing this? You should be able to condition off just a field and not have to condition off another plans status.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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6 years 5 months ago #299392 by activha
Replied by activha on topic Question about CBsubs plan upgrade conditions
Sorry I thought I had answered but no.

When going to "Subscription upgrade workflows / First static condition", if I try to choose only "Dates / CB Fields Comparisons" with "Any of the following plans subscriptions" empty, the system would not allow an empty field for "Any of the following plans subscriptions" and always leave the previous plan that I had selected before.

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6 years 5 months ago #299395 by krileon
Replied by krileon on topic Question about CBsubs plan upgrade conditions
You can leave "Any of the following plans subscriptions" set to "--- None is needed ---" and then you'll be able to just condition strictly off fields.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

6 years 5 months ago #299409 by activha
Replied by activha on topic Question about CBsubs plan upgrade conditions
that's the point , there is no "--- None is needed ---" option in the "Subscription upgrade workflows / First static condition"

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6 years 5 months ago #299410 by krileon
Replied by krileon on topic Question about CBsubs plan upgrade conditions
Strange, not sure what to suggest. It's available in all my tests, including on our demo site. See the below.



What type of plan are you using? The above screenshot is from a subscription plan.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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