Hi

I am using CBuilder + CBSubs. Unpaid users are set to Joomla Registered Group. Paid users are set to Registered + Members groups (the subscription plans give credits (plan's setting : acces / level access). It worked fine until last week, then paid users don't get Members group anymore.

It started to happen just after I updated CBuilder extensions ; I am currently using
- CBuilder 2.7.2 (last build - green)
- CBSubs 4.5.3 (a new build just arrived now but it wasn't the case before)

I also noticed when I manually changed a user from a group to another, the following message

which may come from Acymailing CB integration plugin or CBsubsAcymailing extension.

Any idea ?

Thanks by adavnce
Regards,
Antoine

Hello

thanks for your answer, and sorry that I have bothered you : in fact it was my mistake. As you said I deactivated "CBSubs AcyMailing" and "AcyMailing CB integration" plugins, and test withtout and with them separatly, then I understood it came from "CBSubs AcyMailing". And after a while I realized than last week I destroyed an Acymailing User list - it then broke the connection between CBSubs Subscriptions and Acymailing lists.

I should have changed Acyamiling rules in CBsubs plans Integration settings, which I didn't do correctly. It is now fixed and back to normal.

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So, FYI if my mystake can be helpfull for the next one : the SQL messageis thrown because a list which was previously assigned to a CBSubs plan subscription is now missing.

You just have to reassign acymailing lists in each plan setting and it is done.

Regards
Antoine