I have a registration with a 100% off promotion {Applies to all purchases)
I know when a user completes the form and then gets directed to the second checkout page, they need to press the "Confirm" to complete the process. This is great as it captures the info for abandoned cart situations.
So if a user has not confirmed, they appear in the basket (backend). This has left the user in limbo even though the membership is free.
To try to resolve this I went in to "pay" even though the amount is "0". (This is how I usually process offline payments)
The trouble is I see this message when trying to pay a "0" amount
Error
Failed to save Pay the basket manually because: This payment basket has no gateway associated so can not be paid manually.
My questions:
1. Since I have temporarily waived fees is there a way to bypass the second page temporarily?
2. What other way is there to activate this member account?
2A. Deleting the basket entry and having them log in to reactivate?
2B. Delete the basket. go into their profile (membership tab) and select "pay now". (In this case, will this trigger any emails)
2C A better way?
Thanks!