How long until payment basket expire?

12 years 10 months ago #166520 by apdt
I checked the user guide but there's no mention about basket will expire and how long before it expires.

For offline payment, it may take few days until user write a check/go to the bank and mail the payment slip.

If the payment basket expires and gets deleted, how can we re-create it at backend? Suppose the payment arrives after basket expires.

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12 years 10 months ago #166589 by krileon
Replied by krileon on topic Re: How long until payment basket expire?
Offline Payment baskets don't expire assuming the user clicked the confirmation of payment link to receive payment slip. Other baskets expire within 24hrs.


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12 years 10 months ago #166613 by apdt
I see. So if user doesn't click the confirmation (basket status = not initiated), it will expire in 24 hours too?

Will the next release have feature to create basket from backend?

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12 years 10 months ago #166627 by beat
1) yes, correct.

2) no, it's not in shorly upcoming 1.2.

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12 years 10 months ago - 12 years 10 months ago #167198 by apdt
I was just checking the basket list and found that there are baskets with status 'Not Initiated' that is older than 24 hours. It was initiated on 16/06/2011 17:21:32 and it's 18/06/2011 01:31 not at my time. System date & time is correct per my timezone.

What triggers the basket expiry? Same as mass expiry setting?

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12 years 10 months ago #167245 by beat
Abandonned baskets expire:

For own user's baskets:
- after 30 minutes when another purchase is attempted by the user
- after 3 hours when the user performs any cbsubs activity

From admin main panel screen of CBSubs:
- after 24 hours, maximum 100 baskets at a time (there is a small line at bottom for subscriptions and baskets expiry).

Beat - Community Builder Team Member

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