error reinstalling Comprofiler

12 years 10 months ago #168290 by walterqwerty
error reinstalling Comprofiler was created by walterqwerty
Hello I have a problem with community builder after you have transferred the site to a new server and after you uninstall community builder, I can not reinstall it, the strange thing that everything runs smoothly, but will no longer be the component can no longer make changes. when I install it gives me this error error occurred while loading this file on the server. - Can not find the installation package
Thank you for an answer

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12 years 10 months ago #168298 by krileon
Replied by krileon on topic Re: error reinstalling Comprofiler
How are you attempting to install CB? Directory based? Uploading the comprofiler.zip package? What Joomla version? What CB version? Have you tried with debug mode and maximum error reporting set within Joomla global configuration? If not, please do so and review any on-screen errors if any.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 10 months ago #168304 by walterqwerty
Replied by walterqwerty on topic Re: error reinstalling Comprofiler
The joomla version is 1.5.23, install extensions to install / uninstall, no error debugging, only at the uninstall had Datto error, unable to delete all files associati.Cartelle to 777, do not know if I have the virtual server set something.
Hello and thanks

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12 years 10 months ago #168325 by krileon
Replied by krileon on topic Re: error reinstalling Comprofiler
Please PM backend login credentials and will attempt to install for you. Am not understanding what your issue is exactly from the context of your posts, sorry.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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