CB Login problem.

12 years 8 months ago #172540 by nifas
CB Login problem. was created by nifas
Hi,

I have just reinstalled CB and Csubs and have ran into a problem..

I have gone through all the install stuff and forums but can get the problem sorted.

My CB Login module wont log me in and take me to a login page but when i disable it and use the Joomla login, it allows me into my CB profile with no problems.

Any help would be great

Thanks in advance
Doug

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12 years 8 months ago #172555 by krileon
Replied by krileon on topic Re: CB Login problem.
Please navigate to backend of CB and run through the Tools to ensure your users are synchronize and that there's no errors. Please provide Joomla, CB, and CBSubs versions. Please also edit your user within CB > User Management and re-enter then re-save the password then confirm if working or not.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 8 months ago #172560 by nifas
Replied by nifas on topic Re: CB Login problem.
Hi,

We to the backend and I cant add or save my profile.
When I put in the email address it comes up error and the same with the user name..

I have joomla 1.5 and latest CB and Csubs

Cheers
Doug

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12 years 8 months ago #172565 by krileon
Replied by krileon on topic Re: CB Login problem.
What is the error? If you're seeing "error" under the username or email fields this is the ajax check failing and can be ignored; simply click "Save" again.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

12 years 8 months ago #172576 by nifas
Replied by nifas on topic Re: CB Login problem.
Hi it just says error under it..

It saved ok but still cant login the front end.

Cheers
Doug

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12 years 8 months ago #172577 by krileon
Replied by krileon on topic Re: CB Login problem.
I see, please provide CB, Joomla, and CBSubs versions. There are known issues regarding plaintext passwords storing which could be contributing to your issue; this bug is only present with CBSubs 1.2.1 and in very rare cases 1.2.2, which is fixed with next release.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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