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CBSUBS unable to manualy upgrade membership
- martysodfoot
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12 years 6 months ago #180909
by martysodfoot
CBSUBS unable to manualy upgrade membership was created by martysodfoot
When logged into the backend as a SuperAdmin I get the error message "not allowed" when trying to manualy upgrade a membership or adjust a memberprofile... Any ideas where to start investigating this issue?
cheers!
cheers!
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nant
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12 years 6 months ago #180911
by nant
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Nick (nant)
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Replied by nant on topic Re: CBSUBS unable to manualy upgrade membership
if on Joomla 1.7 (guessing - please give versions next time) make sure that your suparadmin account only belongs to superadmin group and not to another group also.
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Nick (nant)
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Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
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- martysodfoot
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12 years 6 months ago #180914
by martysodfoot
Replied by martysodfoot on topic Re: CBSUBS unable to manualy upgrade membership
sorry about that: I'm on Joomla 1.5.23 running CB 1.7 and CBSUBS 1.2.2 so there are no groups involved (like Joomla 1.7)...
any other thoughts?
any other thoughts?
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- krileon
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12 years 6 months ago #180922
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: CBSUBS unable to manualy upgrade membership
Does disabling "CB Paid Subscriptions" in CB > Plugin Management allow you to save users again? Curious if the issue is due to CBSubs or not as the error is extremely vague, which is not typical for CBSubs.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- martysodfoot
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12 years 6 months ago #180923
by martysodfoot
Replied by martysodfoot on topic Re: CBSUBS unable to manualy upgrade membership
disabling the CBSUBS Paid subscriptions plugin does not help.
the error message is a strange one too: small popup box appears, everything else disappears (page behind popup goes completely blank), I click ok, get another message that the page can't load unless I resend the information, click ok again and the page loads again...
strange aye!?
the error message is a strange one too: small popup box appears, everything else disappears (page behind popup goes completely blank), I click ok, get another message that the page can't load unless I resend the information, click ok again and the page loads again...
strange aye!?
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- krileon
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12 years 6 months ago #180939
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CBSUBS unable to manualy upgrade membership
Please disable non-core CB plugins from CB > Plugin Management 1 by 1 until resolved. If disabling CBSubs does not resolve it then that rules out CBSubs and suspect a 3rd party plugin maybe conflicting somehow.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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