[SOLVED] Free option goes to select subscription each time

12 years 2 months ago - 12 years 2 months ago #192010 by jwall101
Hi.

Running CB1.8
Joomla 1.5.25
CBSubs 1.2.2

I have two paid subscription options which have been working fine. My client now wants to offer a free option so that people can simply create a profile. The option is available in the form and, if selected, the user can complete registration however when the user then goes to log in they are asked to choose a subscription option and, in the back end, their account is not enabled.

In the registration configuration Require Admin Approval is set to "no".

Thanks in advance for any help you can offer.


Jonathan

Please Log in to join the conversation.

12 years 2 months ago #192040 by krileon
If plan is free lifetime please navigate to CBSubs > Settings > Global and ensure "Create Subscriptions also for free lifetime plans:" is set to "Yes". This allows subscriptions to be created for free lifetime plans so if a subscription is required to register it won't cause issues such as you're experiencing.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

12 years 2 months ago #192050 by jwall101
Ahhh, sorry for missing that one.

Thank you and a huge thank you to all the team for such superb products.

Jonathan
The following user(s) said Thank You: krileon

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.160 seconds

Facebook Twitter LinkedIn