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[SOLVED] Registration Notification for Moderators - CB 1.8

12 years 2 months ago - 12 years 2 months ago #192075 by paintek
[SOLVED] Registration Notification for Moderators - CB 1.8 was created by paintek
I; i've tried to install the last version of cb 1.8 (relase today!) & see if my problem go away but none... i've set for notify all moderators (admin acces - i'm the only superadmin) for events in CB but the mail of user registration dosn't arrive & i don't know why. All other notify works great (also in groupjive, after runnig the utilities tool)... any idea?
why everything seems so obvious, after someone told it to you?

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12 years 2 months ago #192181 by krileon
Replied by krileon on topic Re: Registration Notification for Moderators - CB 1.8
If I understand correctly you're referring to the new registration email sent to moderators when a new user registers on your site, correct? Do admin approval (if enabled) or email confirmation (if enabled) emails get sent? Does the user review the Welcome and/or Pending email as configured in CB > Configuration > Registration?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 2 months ago #192188 by paintek
Replied by paintek on topic Re: Registration Notification for Moderators - CB 1.8
yes; when new registration are signed, my profile (superadmin) receive the mail but no one arrive to other admins (totally are 2); but all registration process work great (the user receive the auto generated mex & the link to confirm e mail, the super admin receive the notification of new user req)!
why everything seems so obvious, after someone told it to you?

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12 years 2 months ago #192190 by krileon
Replied by krileon on topic Re: Registration Notification for Moderators - CB 1.8
Please edit your other admins from backend and ensure "Receive Moderator Emails:" is set to "Yes". The only parameter I can think of that'd prevent your other admins from receiving the emails as you've stated the Super Administrator receives theirs.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

12 years 2 months ago #192192 by paintek
Replied by paintek on topic Re: Registration Notification for Moderators - CB 1.8
but it's set! i'm shure, also becouse GJ notification arrive!
why everything seems so obvious, after someone told it to you?

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12 years 2 months ago #192194 by paintek
Replied by paintek on topic Re: Registration Notification for Moderators - CB 1.8
as you can see, i think all parameters it's right

(note: Invia Email ai Moderatori means "Receive Moderator Emails:" & yes is equal to "si")
why everything seems so obvious, after someone told it to you?
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