[SOLVED] user tab + CBSubs = blank page

12 years 1 month ago - 12 years 1 month ago #195820 by jph34
Hello,

I have installed CB 1.8 and CBSubs 1.3 RC2 on joomla 2.5 . After I have installed their french translation.

Then now I click on the tab "User Management" or "CBSubs" Plugin, a blanck page appears.

Do you that it's wrong and how can i fix it ?

Thank you in advance for your help

Please Log in to join the conversation.

12 years 1 month ago #195837 by krileon
Replied by krileon on topic Re: user tab + CBSubs = blank page
Please see our FAQ below regarding debugging blank pages.

www.joomlapolis.com/support/faq

Several things could cause this such as misconfigured or missing ioncube, memory limits reached, or fatal (PHP/MYSQL) that are suppressed.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

12 years 1 month ago #195843 by jph34
Replied by jph34 on topic Re: user tab + CBSubs = blank page
Thank you for your answer , I have corrected CBSubs Blank page but I have a problem with my SQL database because somes tables are missing.

Please Log in to join the conversation.

12 years 1 month ago #195847 by krileon
Replied by krileon on topic Re: user tab + CBSubs = blank page
Is your database problem with CB missing tables? Bad install perhaps? Not sure how to respond as post is too vague, sorry.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

12 years 1 month ago #195900 by jph34
Replied by jph34 on topic Re: user tab + CBSubs = blank page
hello,

I repaired my database and now everything works fine.

thank you for your help

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.192 seconds

Facebook Twitter LinkedIn