hello
I setup one query for my Gold plan. The query work well for activation, renewal, expiration but not for deactivation.
My query is identical (I double checked my code) for activation and renewal process and the opposite query is well set for expiration and deactivation. I tested many time and when the plan expire by itself, the expiration query is well rolled. Now when I make a refund (using paypal or even offline mode), the deactivation query is not rolled..
any clue ?
Maybe the fact to refund a user is not a process who are in relation with deactivation query plan ??
thank