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[SOLVED] My registration not advancing when 'next' pressed

12 years 1 month ago - 12 years 1 month ago #197014 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
Ok... so I went into the configuration setting of CB Conditional, disabled the 'Validate' function and registration is now able to advance to Step 2. :woohoo:

Still puzzled, however, as to why the 'Step 2 tab would be highlighted in red if I can't get to it to see what's up. :huh:
So I'm going to re-enable the 'Validate' function and try Step 1 with a working email address...

By the way, Step 3 is the CB Captcha.
Ess'iele
... seeing things.

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12 years 1 month ago #197016 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
A valid email address makes no difference... :huh: Puzzled? Yes, I am!

So I'm just going to have to leave the 'Validate' function disabled, until I find out where I'm going wrong.
Ess'iele
... seeing things.

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12 years 1 month ago #197030 by krileon
Replied by krileon on topic Re: My registration not advancing when 'next' pressed
I've reproduced your exact setup and can't duplicate the issue. Please PM backend super administrator credentials and will take a look. Seams for some reason some fields on Step 2 aren't getting the class to disable their required flags.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 1 month ago #197087 by krileon
Replied by krileon on topic Re: My registration not advancing when 'next' pressed
Have reviewed your install and was able to find a bug in the plugin. I've fixed the bug and installed the fix release on your site already. I've also adjusted your conditions for those 3 fields to be more appropriate. The only time you'll notice a problem is if you do the below.

Field 1: No
Field 2: Yes
Field 3: Shown
Field 1: Yes
Field 1: No
Field 3: Hidden instead of Shown

However this is simply due to the way the conditions work. Field 2 doesn't know Field 1 has been conditioned, etc.. So Field 2 doesn't fire its condition handling in order to display Field 3. However, this shouldn't be too much of a problem as I don't foresee users flipping the radio backs and forth over and over. Looking into a way to trigger all conditions to re-evaluate when 1 condition fires and this should better allow field chaining.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: essiele

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12 years 1 month ago #197089 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
That's great news, Kyle!

Many thanks, once again for your help. Glad I was able to identify a bug (even if I didn't know for sure it was).

Ess
Ess'iele
... seeing things.
The following user(s) said Thank You: krileon

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12 years 1 month ago #197090 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
... and it works like a charm!

A very happy man, is Ess!

Go on, Kyle...lemme see you slap on that [SOLVED] tag!
Ess'iele
... seeing things.
The following user(s) said Thank You: krileon

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