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  7. [#3548] CBSubs error : Payment basket does not login

[#3548] CBSubs error : Payment basket does not login

11 years 11 months ago #201703 by krileon
Replied by krileon on topic Re: CBSubs error : Payment basket does not login

In my case, if only one gateway is enabled, the page with invoice and payments buttons doesn't show at all, the error message above show.

I'm not able to confirm this. Please PM backend super administrator login credentials and will take a look.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 11 months ago #201775 by tto
Replied by tto on topic Re: CBSubs error : Payment basket does not login
Hi,

PMed.

thanks,
Regards,

Tariq

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11 years 11 months ago #201915 by krileon
Replied by krileon on topic Re: CBSubs error : Payment basket does not login
Can you provide exact steps to duplicate this or PM credentials for a user experiencing this. Using the credentials provided I attempted to renew with Offline and Credit Card (the 2 gateways enabled) and neither had this issue.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 11 months ago #201945 by tto
Replied by tto on topic Re: CBSubs error : Payment basket does not login
Hi Krileon,

From backend, please disable the Credit Card gateway and keep only the offline gateway enabled.

Then try to subscribe to the plan from front end, you will reach the error.

thanks,
Regards,

Tariq

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11 years 11 months ago #201979 by krileon
Replied by krileon on topic Re: CBSubs error : Payment basket does not login
I see, this appears to be a bug of some kind and have created a bug ticket for further investigation for next release.

#3548

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

11 years 7 months ago #211843 by serjo
Replied by serjo on topic Re: CBSubs error : Payment basket does not login
4 months ago you posted this a known bug #3548. on my fresh cbsubs 2.0.2 install, this is still a bug. any news when this will be fixed? I only use 1 gateway (offline payments) and the problem still persists.
using:
CB v2.0.x
CBsubs v 4.1.x
Joomla 3.3+

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