1 day trial is not working - cbsubs upgrade 2.0.1

11 years 11 months ago - 11 years 11 months ago #201426 by tto
Hello,

I have one plane, 1 day trial then 365 days after payment, offline.

Before, the user can select the one day trial and access the plan.

Now, when he select that, he is forwarded to the payment options (offline, paypal), and it will not activate the trial access.

Also when I check user profile from backend, it show 1 day not pay. (attached).



What can I do?

thanks,

Regards,

Tariq
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11 years 11 months ago #201457 by beat
Did you set autorecurring payments to NOT be enabled or mandatory for that plan and/or for all gateways ?
If autorecurring payments are mandatory, this would typically happen...

Beat - Community Builder Team Member

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11 years 11 months ago #201604 by tto
Hi Beat,

Thanks, :) That did it.

However I am stuck with another problem!

I only have one plan, and I only use offline, my setup was working fine with 1.2. After the upgrade, if only the offline Gateway is enabled, this error show to users when they want to select to buy the plan:



If I enabled another gateway (Ogone), the error will not show, and the user have the option to select offline or credit card payments!

What can I do ?

thanks,

Regards,

Tariq
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11 years 11 months ago #201701 by krileon


Kyle (Krileon)
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