SQL error when forgot login as superuser

11 years 9 months ago - 11 years 9 months ago #207579 by jojo12
Hi,
I found a very dangerous problem:
I have a login with email address.
When I am a superuser and I click forgot password and enter my email address and security code, then I get an error notice: "SQL error".

I get an email with a new password. But with this new password I cannot login. I have to use the old one.
(The problem is, when I really forgot the old password, I am out!)

I tried this as a registered user, then I have no SQL error.

Please Log in to join the conversation.

11 years 9 months ago #207585 by krileon
Replied by krileon on topic Re: SQL error when forgot login as superuser
Super Users/Administrators can't reset their password. The new password sent won't work. The "SQL error" is a known and fixed bug. Please see below bug ticket.

forge.joomlapolis.com/issues/3568


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: jojo12

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.216 seconds

Facebook Twitter LinkedIn