[SOLVED] All CB Subs Registration Hide fields are showing

11 years 7 months ago - 11 years 7 months ago #210391 by BuyRat
Hi,

I've been doing some work today on the Edit profile side of things. Just styling up the pages, moving a few bits and bobs around.

I've now returned to my Registration page and none of the CB Subs Registration hide field are working. Whichever plan I go to, it displays all tabs and fields regardless of the restrictions, which are still in place on the workflow tab for each plan.

It's mental! I haven't touched the Registration part of the site as far as I know. Weird thing is the Edit profile seems to be implementing the CB Subs rules fine but not the Registration.

How do I try and debug this?

Cheers,

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11 years 7 months ago #210424 by krileon
Joomla version? CB version? CBSubs version? This normally happens due to a JS error; please review browser error log while viewing registration. Please also test with default Joomla template as 3rd party template is often the cause.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 7 months ago #210443 by BuyRat
Hi,

Joomla 2.5.6
CB 1.8
CB Subs 2.0.2

All hidden fields in Workflow set as expected
Console reports no javascript errors

CHeers,

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11 years 7 months ago #210449 by BuyRat
Run it through beez20 and still have same problem.

Any other ideas to debug this?

Cheers,
The following user(s) said Thank You: krileon

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11 years 7 months ago #210468 by krileon

CB 1.8

Please upgrade to CB 1.8.1 if you've not done so already.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

11 years 7 months ago #210475 by BuyRat
I'm on 1.8.1.

I really need to get this sorted.

Can you take me through how I can debug this.

Joomla Debug on - no errors
No errors in JS console

All fields set up in the CB Subs backend to hide and they just keep showing!

Cheers,

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