Skip to Content Skip to Menu

[SOLVED] Moderator gets error message when trying to modera

  • fribse2011
  • fribse2011
  • OFFLINE
  • Posts: 921
  • Thanks: 79
  • Karma: 8
11 years 7 months ago - 11 years 6 months ago #211288 by fribse2011
I have a moderator that is member of
Member, CBMods, Bestyrelse and a few others.

When she tries to update a user that is part of Member, she gets the following message:

You cannot edit a `member`. Only higher-level users have this power.

When the users are 'Registered', she can edit them, and change them to 'member', but as soon as she does that, she can no longer moderate them, despite that she is also a member of CBMod which is 'higher'.

Best regards
Fribse

Frømandsklubben Nikon, www.nikondyk.dk
We're a volunteer driven diving club in Ishøj, Denmark.
Har du brug for en dykkerklub der rummer alle, så kom ned til os.
Attachments:
Last edit: 11 years 6 months ago by fribse2011.

Please Log in or Create an account to join the conversation.

  • nant
  • nant
  • ONLINE
  • Posts: 25531
  • Thanks: 1830
  • Karma: 877
11 years 7 months ago #211301 by nant
Please test with Joomla user manager.
If you have similar issues, then something is messed up with your ACL groups, or there is a bun in Joomla.

P.S. Please post versions of your environment next time.

Please Log in or Create an account to join the conversation.

  • fribse2011
  • fribse2011
  • OFFLINE
  • Posts: 921
  • Thanks: 79
  • Karma: 8
11 years 7 months ago #211307 by fribse2011
Ok, CB 1.8.1, J2.5.7
I'm not sure what you mean with 'test with Joomla User Manager', can you explain a bit what I should do?

Best regards
Fribse

Frømandsklubben Nikon, www.nikondyk.dk
We're a volunteer driven diving club in Ishøj, Denmark.
Har du brug for en dykkerklub der rummer alle, så kom ned til os.

Please Log in or Create an account to join the conversation.

  • nant
  • nant
  • ONLINE
  • Posts: 25531
  • Thanks: 1830
  • Karma: 877
11 years 7 months ago #211311 by nant

fribse2011 wrote: Ok, CB 1.8.1, J2.5.7
I'm not sure what you mean with 'test with Joomla User Manager', can you explain a bit what I should do?


Please explain how your moderator is modifying other users?
Frontend?
Backend?

Please Log in or Create an account to join the conversation.

  • fribse2011
  • fribse2011
  • OFFLINE
  • Posts: 921
  • Thanks: 79
  • Karma: 8
11 years 7 months ago #211316 by fribse2011
She works from the frontend, backend is too complicated for her.
She finds the users profile, and goes and edits the profile from there.

Best regards
Fribse

Frømandsklubben Nikon, www.nikondyk.dk
We're a volunteer driven diving club in Ishøj, Denmark.
Har du brug for en dykkerklub der rummer alle, så kom ned til os.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 68625
  • Thanks: 9109
  • Karma: 1434
11 years 7 months ago #211779 by krileon
Try to ensure she's only in the top most usergroup and see if this resolves your issue. In her case her top most appears to be CBMods.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum

Facebook Twitter LinkedIn