[SOLVED] Installation problem
- dyvymtvar
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11 years 5 months ago - 11 years 5 months ago #215056
by dyvymtvar
[SOLVED] Installation problem was created by dyvymtvar
I have a joomla 2.5.8 installation and when I install community builder 1.9, in the back end, I can't see de component in the component's list so I can't configure it.
The modules works well and in the front end I can see my account.
In the extension manager I can see the component comprofiler installed and activated.
Before someone ask me I followed the installation steps in README-NEW-INSTALL.
The modules works well and in the front end I can see my account.
In the extension manager I can see the component comprofiler installed and activated.
Before someone ask me I followed the installation steps in README-NEW-INSTALL.
Last edit: 11 years 5 months ago by krileon.
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krileon
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11 years 5 months ago #215081
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Installation problem
Did you migrate or upgrade from a previous version? Have you tried re-installing CB 1.9 over top of it self? If it's an existing install that you upgraded you may need to uninstall then re-install (make a backup of files and database before doing this).
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- dyvymtvar
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11 years 5 months ago #215089
by dyvymtvar
Replied by dyvymtvar on topic Re: Installation problem
Is a new installation.
When I installed the CB 1.9 I did it using the quickstart pro 1.2 but it wasn't what I want so I restore my joomla from a backup. Later I tried to install again and the same problem. I tried to delete the database and restore database and joomla from a previous backup but I have the same problem when I install CB 1.9
When I installed the CB 1.9 I did it using the quickstart pro 1.2 but it wasn't what I want so I restore my joomla from a backup. Later I tried to install again and the same problem. I tried to delete the database and restore database and joomla from a previous backup but I have the same problem when I install CB 1.9
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- krileon
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11 years 5 months ago #215093
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Installation problem
My guess is your backup restore didn't go so well. Try uninstalling CB from Joomla then re-installing. If issue persists check within _menus database table for any CB menu links and delete them. Once done re-install CB.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- dyvymtvar
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11 years 5 months ago #215147
by dyvymtvar
Replied by dyvymtvar on topic Re: Installation problem
Ok now it works.
Hertak is a friend and he recommended me this post and that was the solution.
Install CB again and do what it says in the post.
Thank you for your help krileon.
Hertak is a friend and he recommended me this post and that was the solution.
Install CB again and do what it says in the post.
Thank you for your help krileon.
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